AI CHATBOTS
An AI assistant that answers your customers 24/7
Trained on your services and prices, in Arabic and English, handing off to your team when needed.
Illustrative demo with scripted replies. Your assistant answers from your own content.
Answers that match your business
Answers from your own information
It is trained on your services, prices, policies and FAQs, so replies match how your business really works.
Arabic and English
It replies in the language the customer writes in.
Captures and qualifies leads
Collects name, need and preferred time, then passes a clean lead to your team.
Hands off to a person
When a question needs a human, the chat moves to your team with the full history.
Where your customers are
Website chat first, with WhatsApp and Instagram as options.
From your FAQs to a live assistant
Collect
You share FAQs, price lists and policies. We organize them.
Train
We set up the assistant on your content and define its tone and limits.
Test
You try real customer questions before anyone else sees it.
Launch
It goes live on your site or channel, and we review conversations with you.
What it does and what you control
What it can do
- Answer questions from your approved content
- Capture leads and contact details
- Collect appointment requests
- Share links, forms and brochures
- Escalate to your team
What you control
- The content it is allowed to answer from
- Topics it must not discuss
- Conversation history you can review
- When and how it hands off to a person
- Language and tone of voice
Where it helps
Clinics
Appointment questions, opening hours, directions and preparation notes.
Real estate
Listing questions and viewing requests, answered at any hour.
Education and training
Course details, schedules and enrollment questions.
Retail and services
Order questions, business hours and the same ten FAQs you answer daily.
Common questions
Will it make things up?
It is configured to answer only from the content you approve. When it does not know, it says so and offers to connect the customer to your team.
Does it understand Arabic?
Yes. It works in Arabic and English, and replies in the language the customer uses.
What happens with customer data?
Before launch we explain what is stored, where, and for how long, and agree it with you in writing.
Which channels can it run on?
Your website first. WhatsApp and Instagram are options, and their platform fees and requirements apply.
What does it cost?
Each assistant is scoped to your content and channels. Send us a message and we reply with a written quote.
Tell us what customers ask you
Send a few details and we reply on WhatsApp with next steps and a written quote.
- md@alhawaseeb.com
- +962 79 904 1589
- +974 5580 7037